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Discover answers to your questions on Business Innovation, Data, DevOps, Salesforce, and more.

April 25, 2017

To Code or Not to Code: Is Custom Software Development the Right Answer?

Nearly every innovative company faces this decision as they grow: Do you stick with off-the-shelf (OTS) software for your enterprise and business process needs, or do you invest in custom […]

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April 14, 2017

2 Simple Tips to Take Your Salesforce CRM to the Next Level

You could spend hours and hours getting sucked into the many articles on the Internet about Salesforce. As a CRM platform, its capacity for customization and integration with existing systems […]

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April 6, 2017

6 Secrets to Developing a Successful SaaS Company

The Software as a Service model, or SaaS, has been dramatically changing day-to-day operations for businesses for years now. In some cases, it has transformed entire industries that previously relied […]

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March 30, 2017

Salesforce Customization: When to DIY and When to Hire a Pro

We love Salesforce. Beyond its business intelligence and sales capabilities, one of Salesforce’s biggest strengths is how much you can customize it to be what you need it to be. […]

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March 23, 2017

4 Key Steps to Building a Successful Minimum Viable Product that Every Startup Should Follow

When you’re a startup, it’s not enough to have a new idea. You have to be able to prove your new idea works and is viable – that you have […]

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March 16, 2017

Does the Healthcare Industry Need Customer Relationship Management (CRM)?

The phrase “patient-centered healthcare” gets thrown around a lot in the healthcare industry, thanks to the Affordable Care Act (ACA, or sometimes called Obamacare). But the ACA isn’t the only […]

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February 16, 2017

Build vs. Buy: 4 Questions to Ask Before Choosing a Software Solution

Of all the tough decisions you have to make when starting a new business, one of the toughest – and most important – is which software will you use to […]

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February 10, 2017

Is Your Server Secure Enough?

Copyright: vladimircaribb / 123RF Stock Photo Technology and security can be a big investment – but the cost of recovering from a data breach is much bigger. Not just in […]

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February 3, 2017

Solution to a Common Complaint: CRM and ERP System Compatibility

Copyright: stnazkul / 123RF Stock Photo One of the most common complaints we hear at RTS Labs from our clients (maybe you’ve had this issue yourself?) is that their business […]

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January 26, 2017

5 Important Stories Your Data Can Tell You about Your Business

Your data is trying to tell you something about your business. Are you listening? Implementing a business intelligence solution is the first step towards more nimble, data-driven decision making. But […]

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December 20, 2016

7 Ways to Use Salesforce Communities for Growth

Community and collaboration are two very powerful concepts that can transform and drive growth in any business or organization – and Salesforce communities are the same way. Building a community […]

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December 8, 2016

Is Your Website a Sitting Duck for Hackers? Cybersecurity Best Practices

If your website gets hacked, the hackers behind the scenes can wreak all kinds of havoc on your website, your database, and even your company’s reputation in ways you may […]

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