Our process
We track your users, measure against your goals, and improve your product ecosystem.
We track your users, measure against your goals, and improve your product ecosystem.
Our elite cross-functional teams — from strategists to engineers — use only the best solutions to turn the most complex part of your business into a competitive advantage.
It begins with conversations to discover your business goals and what lies ahead. Your goals figure prominently in our discussions. Be prepared; we keep the questions coming! Through interviews, storyboards, and scenarios, we examine your current business processes and existing technology environment, helping identify a potential value solution that meets your business goals.
With a value solution mapped out, our Business Systems Analyst (BSA) works with you to establish the scope of your project and we help to brainstorm all aspects of the desired solution. These feature requests are captured and tracked in a Feature Priority Matrix. We further define and refine, developing user stories around the highest priority features.
Working from user stories, we build a requirements document and define the level of effort needed to deliver your project’s solution. We provide you with a project schedule with estimated timelines and clearly explained costs.
Now it’s time for our developers to get to work. We deliver your solution in phases, developing functionality and features in sprints. Our designers work from wireframes to craft the front end’s appearance and functionality. Programmers, data analysts and database architects solidify the back end components, web services and reports.
As we complete each development sprint, we communicate with you on your project’s status. Our meetings will highlight progress, discuss any impediments or roadblocks, and track requested changes and improvements. During development and its conclusion, we develop quality assurance tests that cover all features and user stories.
Your investment and partnership with RTS Labs is part of a process that continues after your solution has been delivered and deployed. Your new solution should adapt as your business goals and requirements evolve.