Privacy Policy
Last Updated: 9/9/2023
Introduction
Welcome to RTS Labs. We are committed to safeguarding the privacy of our website visitors and service users. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
In compliance with applicable data privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), this policy provides detailed information about how we collect, use, and share personal data. We have also implemented a consent string mechanism to ensure compliance with user privacy rights regarding the collection and use of personal data for advertising purposes.
Our Details
Company Name: RTS Labs
Address: 4951 Lakebrook Dr. Suite 225, Glen Allen VA 23060
Information We Collect
We may collect, store, and use the following kinds of personal information:
- Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths).
- Information that you provide to us when registering with our website (including your email address).
- Information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, and employment details).
- Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address).
- Information relating to your interactions with our channels (e.g., website, emails) that helps us identify likely purchasers using services like Pearl Diver.
- Information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address, and card details).
- Information that you post to our website for publication on the internet (including your username, profile pictures, and the content of your posts).
- Any other personal information that you choose to send to us.
Purpose of Data Collection
We collect and use your personal data for the following purposes:
- To administer our website and business.
- To personalize our website for you.
- To enable your use of the services available on our website.
- To send you goods purchased through our website.
- To supply you with services purchased through our website.
- To analyze website interactions and predict likely purchasers via third-party services like Pearl Diver.
- To send statements, invoices, and payment reminders to you, and collect payments from you.
- To send non-marketing commercial communications.
- To send email notifications and newsletters, if requested (you can opt-out at any time).
- To deal with inquiries and complaints related to our website.
- To keep our website secure and prevent fraud.
- To comply with legal obligations and regulatory requirements.
Data Storage and Retention
Your personal data will be stored securely on our servers or those of our service providers. We retain personal data for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.
Data Sharing
We may disclose your personal data to:
- Our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, as reasonably necessary for the purposes set out in this policy.
- Third-party service providers, such as Pearl Diver, to help us analyze website interactions and predict likely purchasers.
- Third-party advertisers, where applicable, with appropriate consent from you.
We ensure that third-party service providers meet high data protection standards and comply with relevant privacy regulations, including GDPR and CCPA.
Consent String Implementation
In compliance with GDPR and CCPA, we have implemented a consent string mechanism. A consent string encodes information about user consent for the collection and use of personal data for advertising purposes. This consent string ensures that we handle personal data in accordance with user preferences, particularly for users based in the EU and California.
User Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate data.
- Deletion: Request that we delete your personal data, subject to legal or regulatory requirements.
- Restriction: Request that we restrict the processing of your personal data in certain circumstances.
- Consent Withdrawal: Withdraw consent at any time, where consent was the basis for processing.
Data Security
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. This includes secure storage, encryption, and access control measures.
Changes to the Privacy Policy
We may update this policy from time to time by publishing a new version on our website. We will notify you of any significant changes via email or a notice on our website.
Third-Party Websites
Our website may include hyperlinks to, and details of, third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Updating Information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email at go@rtslabs.com or by post at 4951 Lakebrook Dr. Suite 225, Glen Allen VA 23060.
Data Protection Officer
The data protection officer’s contact details are go@rtslabs.com.