Insights

Salesforce Customization: When to DIY and When to Call a Pro

Salesforce Customization: When to DIY and When to Call a Pro

We love Salesforce. Beyond its business intelligence and sales capabilities, one of Salesforce’s biggest strengths is how much you can customize it to be what you need it to be. If you’ve ever spent time looking at the Salesforce website, you would think customizing it…

Continue reading →

What Every Startup Should Know about Building a Minimum Viable Product

What Every Startup Should Know about Building a Minimum Viable Product

When you’re a startup, it’s not enough to have a new idea. You have to be able to prove your new idea works and is viable – that you have the skills and technology to make it and produce it and that the public will…

Continue reading →

Does the Healthcare Industry Need Customer Relationship Management (CRM)?

Does the Healthcare Industry Need Customer Relationship Management (CRM)?

The phrase “patient-centered healthcare” gets thrown around a lot in the healthcare industry, thanks to the Affordable Care Act (ACA, or sometimes called Obamacare). But the ACA isn’t the only reason why this idea is getting a lot of attention. Patients are also shifting the…

Continue reading →

What It Takes to Be a Salesforce MVP (Just Like Adam Marks!)

What It Takes to Be a Salesforce MVP (Just Like Adam Marks!)

The Salesforce MVP program wasn’t in place when Salesforce started its user communities. It was born from the online Salesforce communities, where users ask each other questions and help each other out anytime they need it (which is ingenious, because these communities fulfill a huge…

Continue reading →

How to Get More out of Your Software Development Dollars

How to Get More out of Your Software Development Dollars

Bugs in software. A topic despised by both clients and developers. Bugs are often thought of as being the result of bad or broken code written by developers. While that certainly happens, “broken” functionality can also be the result of poor interaction with your development…

Continue reading →

Build vs. Buy: 4 Questions to Ask Before Choosing a Software Solution

Build vs. Buy: 4 Questions to Ask Before Choosing a Software Solution

Of all the tough decisions you have to make when starting a new business, one of the toughest – and most important – is which software will you use to operate your business? Will you buy software or invest in custom software development? It’s the…

Continue reading →

Is Your Server Secure Enough?

Is Your Server Secure Enough?

Copyright: vladimircaribb / 123RF Stock Photo Technology and security can be a big investment – but the cost of recovering from a data breach is much bigger. Not just in terms of money (although it will be expensive) but also in terms of reputation. Customers…

Continue reading →

Solution to One of Business’s Most Common Complaints: CRM and ERP Compatibility

Solution to One of Business’s Most Common Complaints: CRM and ERP Compatibility

Copyright: stnazkul / 123RF Stock Photo One of the most common complaints we hear at RTS Labs from our clients (maybe you’ve had this issue yourself?) is that their business software doesn’t work together. Doesn’t matter if it’s back office programs (like for accounting and…

Continue reading →

5 Important Stories Your Data Can Tell You about Your Business

5 Important Stories Your Data Can Tell You about Your Business

Copyright: Nonwarit Pruetisirirot / 123RF Stock Photo Your data is trying to tell you something about your business. Are you listening? Implementing a business intelligence solution is the first step towards more nimble, data-driven decision making. But making that investment and setting up your business…

Continue reading →

7 Tech Trends That Will Make You More Competitive in 2017

7 Tech Trends That Will Make You More Competitive in 2017

Copyright: mikkolem / 123RF Stock Photo While 2016 was all about going mobile, big data, and the novelty of being able to talk to household items, such as your refrigerator, with your smartphone, the 7 tech trends that will make you more competitive in 2017…

Continue reading →

Page 1 of 13 1 2 3 4 5 ... Last →