Case Studies

Discover how we’ve transformed businesses across industries with innovative, results-driven Data and AI solutions—explore our case studies for real-world success stories.

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Landstar Case Study
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Unifying the Agent Portal: 90% Less Time Searching for Landstar

Overview:
Landstar agents jumped between SOPs, shipment systems, and the capacity portal to answer a single customer question. RTS Labs built an AI copilot directly into the Agent Portal — RAG...
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Unlocking Enterprise Data: 25% Lower Spend for a Global Sports Equipment Manufacturer

Overview:
A global sports equipment manufacturer — 1,000+ employees designing custom golf gear and apparel across retail and ecommerce — had outgrown a patchwork data architecture that couldn't support the advanced...
Blue Haven Pools Case Study
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1-Day Quotes to 5 Minutes: Blue Haven Pools Case Study

Overview:
Blue Haven Pools' sales process couldn't keep up. Generating a quote required multiple systems and manual calculations — taking up to a full day. By the time proposals reached homeowners,...
SunCoast Case Study V2
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RAG Chatbot Cuts Response Time 50% for Suncoast

Overview:
Suncoast's technicians were constantly pulled off engineering work to field routine product and warranty questions. RTS Labs built a RAG-powered AI chatbot that answers instantly from Suncoast's own manuals, warranty...
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Salesforce Engineering Partnership with a Financial Services Client

Overview:
A financial services company provides credit and payment processing through its proprietary Salesforce-based platform. Since October 2021, RTS Labs has embedded senior Salesforce engineers directly into the client's Enterprise Application...
SkillCloud Case Study V2
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Scaling HR Consulting Capacity: 3x Client Load for SkillCloud

Overview:
SkillCloud's HR consultants were capped at roughly 10 clients each, losing hours every week to repetitive benefits, leave, and payroll questions. RTS Labs designed a secure, source-cited AI assistant with...
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Transforming Data Operations: 19% Market Share Growth for a Global Pharma Company

Overview:
A pharmaceutical innovator's reliance on a limited third-party data vendor was blocking growth and eroding internal trust. RTS Labs engineered a scalable AWS data platform with standardized reporting in 20...
HSA Case Study
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Modernizing the HSA Experience: 40% Higher Customer Satisfaction

Overview:
A non-bank HSA trustee's fragmented, outdated portal was driving high support costs and eroding participant confidence across five user roles. RTS Labs redesigned the full experience into a unified, role-based...
ecom engine case study
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Unlocking Analytics for a Maturing SaaS Platform: 6 Reports in 12 Months

Overview:
eCom Engine's SaaS products had hit market saturation — growth required expanding into analytics, but the team had zero in-house expertise and no clear technology path. RTS Labs ran a...
Legal Case Study
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Automating Demand Letter Generation: 91% Faster Drafting for Preferred Legal Group

Overview:
Preferred Legal's paralegals spent up to 120 minutes per demand letter — manually parsing case files, identifying applicable claims, and populating templates. RTS Labs built an AI-powered Co-Pilot that cut...
Salesforce CRM Case Study
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Scaling B2B Lending: Salesforce CRM Sparks Record-Breaking Sales

Overview:
A rapidly scaling personal finance company needed more than a CRM — it needed a unified operations platform to manage dealer relationships, synchronize daily commissions, and coordinate field, inside, and...
City Scape Case Study
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Modernizing DevOps & Cloud Infrastructure: 70% Faster Deployments for an Outer Banks Rental Company

Overview:
A short-term vacation rental company on North Carolina's Outer Banks was spending more engineering time maintaining aging infrastructure than building for the future. RTS Labs ran a DevOps discovery and...
Evergreen Case Study
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AI Sales Assistant for Evergreen: From Slow Dashboards to Instant Answers

Overview:
Evergreen Enterprises wholesales home, garden, gift, and seasonal décor — 24,000+ SKUs across four seasonal cycles a year — to thousands of retailers nationwide. Their sales teams relied on slow,...
Candidate Screening Case Study
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AI Candidate Screening: 60% Faster Hiring for a Fortune 500 Retailer

Overview:
The Fortune 500 retailer's recruiters were spending most of their day on resume reviews, qualification cross-checks, and interview scheduling. RTS Labs built an AI system designed around the recruiter —...
Cause Strategy Partners Case Study V2
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From Fragmented Data to Global Scale: The Cause Strategy Partners Transformation

Overview:
Cause Strategy Partners — a nonprofit consulting firm helping organizations build stronger boards and drive mission impact — was drowning in fragmented data across HubSpot, BoardLead, BoardLearn, and a tangle...
Illume Case Study
Illume Financial Services

Automating Financial Due Diligence: 50% Faster Reports for Illume

Overview:
Illume's financial analysts were burning 6+ hours per due diligence report on manual document extraction — work that required patience, not expertise. RTS Labs built a secure, RAG-powered platform that...
Stride Case Study
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Modernizing a Legacy Database with AI: 4-Month Migration in 3 Weeks for Stride

Overview:
Stride's legacy database was the anchor dragging their entire engineering org. Queries ran for minutes. Environment syncs failed routinely. Feature releases stalled sprint after sprint. RTS Labs used AI-assisted schema...
Logistic Shipping Case Study
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Boosting Revenue with AI-Powered Freight Matching: 18% Sales Growth for National Logistics Leader

Overview:
A top-50 U.S. freight broker was losing revenue to manual load matching, high empty-mile rates, and pricing decisions made on gut instinct. RTS Labs deployed an AI-powered freight matching engine...

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