Case Studies

Discover how we’ve transformed businesses across industries with innovative, results-driven Data and AI solutions—explore our case studies for real-world success stories.

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Delivering Decision-Grade Product & Finance Analytics: 8 High-Stakes Workstreams for a Live Audio Social Platform

Overview:
A venture-backed live audio social platform needed product and finance decisions backed by analysis rigorous enough to act on — not another dashboard. RTS Labs embedded senior data science across...
Landstar Case Study
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Unifying the Agent Portal: 90% Less Time Searching for Landstar

Overview:
Landstar agents jumped between SOPs, shipment systems, and the capacity portal to answer a single customer question. RTS Labs built an AI copilot directly into the Agent Portal — RAG...
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Unlocking Enterprise Data: 25% Lower Spend for a Global Sports Equipment Manufacturer

Overview:
A global sports equipment manufacturer — 1,000+ employees designing custom golf gear and apparel across retail and ecommerce — had outgrown a patchwork data architecture that couldn't support the advanced...
Blue Haven Pools Case Study
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1-Day Quotes to 5 Minutes: Icon Custom Pools Case Study

Overview:
Icon Custom Pools' sales process couldn't keep up. Generating a quote required multiple systems and manual calculations — taking up to a full day. By the time proposals reached homeowners,...
SunCoast Case Study V2
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RAG Chatbot Cuts Response Time 50% for Suncoast

Overview:
Suncoast's technicians were constantly pulled off engineering work to field routine product and warranty questions. RTS Labs built a RAG-powered AI chatbot that answers instantly from Suncoast's own manuals, warranty...
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Embedded CRM Engineering Partnership with a Financial Services Client

Overview:
A financial services company provides credit and payment processing through its proprietary enterprise CRM platform. Since October 2021, RTS Labs has embedded senior CRM platform engineers directly into the client's...
SkillCloud Case Study V2
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Scaling HR Consulting Capacity: 3x Client Load for SkillCloud

Overview:
SkillCloud's HR consultants were capped at roughly 10 clients each, losing hours every week to repetitive benefits, leave, and payroll questions. RTS Labs designed a secure, source-cited AI assistant with...
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Transforming Data Operations: 19% Market Share Growth for a Global Pharma Company

Overview:
A pharmaceutical innovator's reliance on a limited third-party data vendor was blocking growth and eroding internal trust. RTS Labs engineered a scalable AWS data platform with standardized reporting in 20...
HSA Case Study
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Modernizing the HSA Experience: 40% Higher Customer Satisfaction

Overview:
A non-bank HSA trustee's fragmented, outdated portal was driving high support costs and eroding participant confidence across five user roles. RTS Labs redesigned the full experience into a unified, role-based...
ecom engine case study
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Unlocking Analytics for a Maturing SaaS Platform: 6 Reports in 12 Months

Overview:
eCom Engine's SaaS products had hit market saturation — growth required expanding into analytics, but the team had zero in-house expertise and no clear technology path. RTS Labs ran a...
Legal Case Study
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Automating Demand Letter Generation: 91% Faster Drafting for Preferred Legal Group

Overview:
Preferred Legal's paralegals spent up to 120 minutes per demand letter — manually parsing case files, identifying applicable claims, and populating templates. RTS Labs built an AI-powered Co-Pilot that cut...
Business Laptop Case study
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Scaling B2B Lending: A Unified CRM Sparks Record-Breaking Sales

Overview:
A rapidly scaling personal finance company needed more than a CRM — it needed a unified operations platform to manage dealer relationships, synchronize daily commissions, and coordinate field, inside, and...
City Scape Case Study
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Modernizing DevOps & Cloud Infrastructure: 70% Faster Deployments for an Outer Banks Rental Company

Overview:
A short-term vacation rental company on North Carolina's Outer Banks was spending more engineering time maintaining aging infrastructure than building for the future. RTS Labs ran a DevOps discovery and...
Evergreen Case Study
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AI Sales Assistant for Evergreen: From Slow Dashboards to Instant Answers

Overview:
Evergreen Enterprises wholesales home, garden, gift, and seasonal décor — 24,000+ SKUs across four seasonal cycles a year — to thousands of retailers nationwide. Their sales teams relied on slow,...
Candidate Screening Case Study
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AI Candidate Screening: 60% Faster Hiring for a Fortune 500 Retailer

Overview:
The Fortune 500 retailer's recruiters were spending most of their day on resume reviews, qualification cross-checks, and interview scheduling. RTS Labs built an AI system designed around the recruiter —...
Cause Strategy Partners Case Study V2
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From Fragmented Data to Global Scale: The Cause Strategy Partners Transformation

Overview:
Cause Strategy Partners — a nonprofit consulting firm helping organizations build stronger boards and drive mission impact — was drowning in fragmented data across HubSpot, BoardLead, BoardLearn, and a tangle...
Financial analysts case study
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Automating Financial Due Diligence: 50% Faster Reports, 3x Client Capacity

Overview:
A financial due diligence firm's analysts were burning 6+ hours per report on manual document extraction — work that required patience, not expertise. RTS Labs built a secure, RAG-powered platform...
Stride Case Study
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Modernizing a Legacy Database with AI: 4-Month Migration in 3 Weeks for Stride

Overview:
Stride's legacy database was the anchor dragging their entire engineering org. Queries ran for minutes. Environment syncs failed routinely. Feature releases stalled sprint after sprint. RTS Labs used AI-assisted schema...
Logistic Shipping Case Study
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Boosting Revenue with AI-Powered Freight Matching: 18% Sales Growth for National Logistics Leader

Overview:
A top-50 U.S. freight broker was losing revenue to manual load matching, high empty-mile rates, and pricing decisions made on gut instinct. RTS Labs deployed an AI-powered freight matching engine...

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