Tech Blog

The difference between good and bad customer service is often a matter of opinion… and in the end, the only opinion that really matters is the…

If you use Salesforce at work, you’re in good company. At its core, Salesforce is the world’s most popular customer relationship management (CRM) system, and it…

If there’s one tool we’d recommend companies leverage while they are in quarantine, it’s Salesforce. Salesforce is 100% in the cloud, extremely reliable, and was built…

Taking the leap and investing in Salesforce for your sales, biz dev and CRM is exciting! You’ve done your research. You know it’s a solid tool,…

Everyone who makes the decision to use Salesforce wants it to succeed. It’s the key to more customers and better customer relationships. Yet many Salesforce implementations…

Winter is coming. And we’re not talking about White Walkers here. For us and the millions of Salesforce users out there, the winter we’re anticipating is…

Could this be a match made in heaven for anyone who deals with customers, clients, and all the data they generate? Co-CEO of Salesforce.com Marc Benioff…

The financial services industry is more than money and numbers. Helping clients with their financials is literally helping them plan their lives. Your service has to…

Customer data is one of the most important kinds of data to your company. Its collection, curation, and use are what help you to build and…

Of all the growing pains that businesses experience, one of the most common pains – one that can make you or break you – is how…

Do you know what your customers are worth? As in, each one individually? Did you know there are retailers, credit card companies, banks, phone companies, and…

Most nonprofits have the same thing in common: There’s a lot of work to be done but not enough resources to tackle it all. To be…