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customer experience

4 posts tagged “customer experience”

April 23, 2024

Understanding Net Promoter Score (NPS) and Its Impact on Logistics

Boosting Your Net Promoter Score: How AI Elevates Logistics Services In today’s competitive business landscape, customer satisfaction is more important than ever.  One key metric that measures this satisfaction is […]

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May 21, 2020

Assessing Your Technology Needs During Down Time

Watching, waiting, diligently plugging away… However you are spending time right now during the COVID-19 crisis, now is a great time to be assessing your technology to see where you […]

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December 6, 2018

Push Notification Software: Don’t Overdo It

Does it feel like your smartphone *ping* demands more and more of your attention lately? How many minutes go by *buzz* without your phone vibrating or making some sort of […]

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February 15, 2018

Marketing + Data + Tech = The Digital Experience Your Customers Want

Increasing sales and winning clients requires more than a slick website and a social media presence. It takes combining sophisticated marketing campaigns, powerful customer relationship management (CRM), and business intelligence […]

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