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customer experience
Understanding Net Promoter Score (NPS) and Its Impact on Logistics
Boosting Your Net Promoter Score: How AI Elevates Logistics Services In today’s competitive business landscape, customer satisfaction is more important than ever. One key metric that measures this satisfaction is […]
Assessing Your Technology Needs During Down Time
Watching, waiting, diligently plugging away… However you are spending time right now during the COVID-19 crisis, now is a great time to be assessing your technology to see where you […]
Push Notification Software: Don’t Overdo It
Does it feel like your smartphone *ping* demands more and more of your attention lately? How many minutes go by *buzz* without your phone vibrating or making some sort of […]
Marketing + Data + Tech = The Digital Experience Your Customers Want
Increasing sales and winning clients requires more than a slick website and a social media presence. It takes combining sophisticated marketing campaigns, powerful customer relationship management (CRM), and business intelligence […]