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Transformed PLG's demand-letter process with AI-powered drafting automation
reduction in drafting time (120 minutes to ~10 mins)
Throughput without hiring additional staff
Compliant outputs across thousands of legal docs
A leading personal injury law first serving clients across multiple states, PLG handles thousands of cases annually with a focus on maximizing client outcomes while maintaining the highest standards of legal excellence.
120 minutes per demant letter, requiring extensive attorney time for routine documentation
Growing caseload without proportional increase in attorney capacity
Variations in document quality and approach across different attorneys
Matched case details with jurisdiction-specific statutes, trained on thousands of prior cases.
Populated both structured fields (names, dates, damages) and narrative sections with AI-driven context.
Delivered precise calculations for economic and non-economic damages, backed by historical data.
Shifted letter style — aggressive, neutral, conciliatory — to match strategy.
Flagged missing info, outdated references, or risky language before submission.
Delivered precise calculations for economic and non-economic damages, backed by historical data.
Our partnership approach ensured rapid deployment while building lasting trust with the legal team.
Pilot delivered in weeks, not months, with immediate attorney feedback integration
Iterative development with continuous attorney feedback and refinement
Built trust through transparency and attorney-centric user experience
Architected for future document types and expanding legal use cases
The results transformed not just the workflow, but the business itself:
From 120 minutes to ~10 minutes per letter
Across thousands of cases
Scaling case throughput instantly
Through automated compliance and error checks
Attorneys now spend more time on negotiations, clients, and outcomes
RTS Labs didn’t just build us an AI tool — they helped us rethink how legal work gets done. What used to take 90+ minutes now takes 10. That’s not just a time-saver, it’s a total shift in how our team operates. Their team listened, collaborated, and delivered fast. I finally feel like we’re not chasing innovation — we’re leading it.
— Jennifer Tell, CEO, Preferred Legal Group
Open communication about AI decision-making increased attorney addoption
Continuous attorney input improved both system performance and user satisfaction
Flexible architecture supports additional document types and use cases
Expanding AI assistance to case strategy and outcome prediction
Dynamic document creation during client consultations and depositions
Extending AI capabilities to additional legal practice areas
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