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6 Secrets to Developing a Successful SaaS Company
The Software as a Service model, or SaaS, has been dramatically changing day-to-day operations for businesses for years now. In some cases, it has transformed

Salesforce Customization: When to DIY and When to Hire a Pro
We love Salesforce. Beyond its business intelligence and sales capabilities, one of Salesforce’s biggest strengths is how much you can customize it to be what

4 Key Steps to Building a Successful Minimum Viable Product that Every Startup Should Follow
When you’re a startup, it’s not enough to have a new idea. You have to be able to prove your new idea works and is

Does the Healthcare Industry Need Customer Relationship Management (CRM)?
The phrase “patient-centered healthcare” gets thrown around a lot in the healthcare industry, thanks to the Affordable Care Act (ACA, or sometimes called Obamacare). But

Build vs. Buy: 4 Questions to Ask Before Choosing a Software Solution
Of all the tough decisions you have to make when starting a new business, one of the toughest – and most important – is which

Solution to a Common Complaint: CRM and ERP System Compatibility
Copyright: stnazkul / 123RF Stock Photo One of the most common complaints we hear at RTS Labs from our clients (maybe you’ve had this issue

7 Ways to Use Salesforce Communities for Growth
Community and collaboration are two very powerful concepts that can transform and drive growth in any business or organization – and Salesforce communities are the

8 Best Practices for Collecting Data Responsibly
Your physician collects personal information about you on a regular basis, from the time you make your first appointment (and fill out all those forms)

4 Ways to Use APIs for Business Relations and Growth
Most of us have heard the term API in relation to our favorite social media platforms. Remember when it was a big deal that Instagram

6 Things that Make Richmond, VA a Technology Hub (and Why We’re Happy to Be Here)
Richmond, Virginia has finally grown up – and is embracing the 21st century. The city, which at one point was best known for its role

5 Reasons Why You Don’t Want to Piece Together Your Development Team
Are you getting ready to develop a new product of any sort – or even thinking about it? Then pay close attention. Because what we’re

Good Design Is … 8 UI/UX Design Principles to Make Your Next Project Even Better
Photo credit: succo/Pixabay Have you ever logged on to a company’s website and couldn’t understand what they do or where you were supposed to go?